Please note that our products are offered at wholesale cost to retailers with a valid sales permit ID for the purpose of resale only. Generally, our wholesale products are priced 40-50% below our MSRP.
To open a wholesale account please email firstname.lastname@example.org with the subject "wholesale". Please provide your company name, address and phone number, EIN, and Sales and Use Tax ID.
Once your wholesale account has been approved you will be emailed a unique discount code to use upon check out. This code will apply the wholesale discount to your orders.
Product Minimums: Wholesale orders require a minimum of $100.
Order Fulfillment: Fulfillment typically takes 2-3 weeks depending upon supply levels, and therefore all wholesale clients are asked to plan accordingly. If all items in your order are in stock and ready, you should receive your order within 2-3 weeks unless expedited shipping is selected. Back-ordered items will be fulfilled as soon as they are back in stock. Please specify if you would like items to be sent as they are ready or held until the order is able to be shipped in full. Additional shipping fees may apply.
Shipping and Handling: Shipping charges quoted in your order are based on the total weight of the products chosen via FedEx Ground. All orders will have Delivery Confirmation added. If you would like expedited shipping, please notify us in the comments field when you place your order. If you would like us to use your shipping account, please include all necessary acct info with your order.
Wholesale Payments: Orders must be paid for in full in U.S. currency prior to shipment. At this time, we do not offer Net 30. We accept all major credit cards, checks (with a 10 day hold for processing), and Paypal. Returned checks due to insufficient funds will be charged a $25 fee. Credit Card charges will appear on your statement as Flora Fauna Art.
Wholesale Returns and Restocking Fees: We stand behind our products and want to maintain a great relationship with our retailers. All retail orders come with a 30 day money back guarantee. Items must be in resalable condition. Simply return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price. Shipping & handling charges are not refundable, and a 15% re-stocking fee will be deducted from the refund.
Lost, Incorrect, or Damaged Goods: If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 3 business days after its arrival. Shipments that arrive in damaged condition will be replaced only after the damaged merchandise has been returned to Flora Fauna Art within 10 days of receipt for inspection. Shipments that have been determined to be lost, after thoroughly researching the package through Delivery Confirmation tracking, will be replaced. For both circumstances, a monetary refund will not be given.
Canceling/Changing Your Order: You may contact us as soon as possible to see if your order has already started to be processed. In the event that it has not, we will be more than happy to make changes to it within 24 hours.
Product Samples: Sample items are available for those individuals who wish to try out our products before ordering. We will provide requested samples at wholesale costs. Just let us know which products you are interested in and we will get them right out to you. If you are local to the Santa Cruz, CA or Monteray Bay Area we are happy to drop off sample baskets on loan. Each basket is stocked with one each of our items.
Consignment Terms: Consignment terms are available to well qualified accounts local to the Santa Cruz and San Francisco Bay Area. Our standard consigment terms are a 60/40 split (40% of retail price paid to the retailer) paid no less than quarterly.